FAQ

General questions

Everything you need to know about working with Baikon — clear answers, simple steps, real support

What’s your approximate remake (redo) rate?

Simply contact us via WhatsApp, email, or visit our office. Once connected, our team will guide you through the setup process step by step.

What’s your approximate remake (redo) rate?

Simply contact us via WhatsApp, email, or visit our office. Once connected, our team will guide you through the setup process step by step.

What happens if a zirconia bridge breaks during shipping?

What if fit/occlusion isn’t ideal?

Why are your zirconia bridges strong without Tibase frameworks?

What design/CAD software do you use?

Are your certifications complete?

Do you sell consumables (burs, zirconia discs, posts, scanners, printers, implants)?

How does CAD/CAM compare to traditional impressions?

Do you offer after-delivery support?

Can Baikon handle urgent or priority cases?

Is your workflow fully digital?

Do you provide customized denture designs?

Can Baikon support clinics outside Kuala Lumpur?

Do you offer implant-supported denture solutions?

Can I send scan files by email instead of through a portal?

Does Baikon provide one-on-one courier service?

Do you offer immediate solutions or “immediate loading”?

Can you help troubleshoot common clinical/technical issues?

Question with a “Yes” answer!

Email Us

sukili@baikon.dental

dentalbaikon@gmail.com

Contact Number

+60 0175127372

+60 1137252895

Address

A2-27-02, The Soho Suites KLCC, Jalan Perak, 50350 Kuala Lumpur

Address

167-169 Great Portland Street, 5th Floor, London, United Kingdom, W1W 5PF

5900 Balcones Drive, Suite 100 Austin TX 78731, USA

Email Us

sukili@baikon.dental

dentalbaikon@gmail.com

Contact Number

+60 0175127372

+60 1137252895

Address

A2-27-02, The Soho Suites KLCC, Jalan Perak, 50350 Kuala Lumpur

Address

167-169 Great Portland Street, 5th Floor, London, United Kingdom, W1W 5PF

5900 Balcones Drive, Suite 100 Austin TX 78731, USA

Email Us

sukili@baikon.dental

dentalbaikon@gmail.com

Contact Number

+60 0175127372

+60 1137252895

Address

A2-27-02, The Soho Suites KLCC, Jalan Perak, 50350 Kuala Lumpur

Address

167-169 Great Portland Street, 5th Floor, London, United Kingdom, W1W 5PF

5900 Balcones Drive, Suite 100 Austin TX 78731, USA